Friday, August 10, 2012

Virtual Desktop Infrastructure: Sharing is Caring!

(October 2010)

There’s a buzz word doing the rounds these days. They call it VDI in short, which expands to Virtual Desktop Infrastructure. 

Desktops have historically been a physical entity; then what is it with ‘virtual’ that we hear so often? Well, the crux of the concept around VDI is to move from ‘physical’ to ‘virtual’. Let’s look at it in detail.

What is VDI?

Imagine your desktop shrinking in size, and the CPU cabinet being removed from your desk. Stretch your imagination a bit further and visualize the OS and most of the local applications vanishing in a whisker. Does it make you cry, “My desktop crashed just now!” No, it has not. We just gave you a ‘dumb’ terminal that still has the ability to get you connected to Internet. And, we’ve smartly moved all the above ‘missing’ features to a data centre. It doesn’t hurt not to know where the data centre is physically located. That’s because you’ll be able to work on an image of the OS and images of all the applications that you’re so used to working on. While it does not violate the licensing agreements with vendors, this model allows you to ‘relax’ in the sense that you will have limited local issues with your desktop. For your daily work, you will have to access (through secure authentication) various applications and storage units which are hosted in the data centre. 

Why VDI?

Well, I ask – why not? Migrating from the traditional desktop settings to VDI makes a strong business sense, and the icing on the cake is: it pays you back financially. Let’s see how.

Windows 7 upgrade

Consider an organization which has 50 thousand desktops, each of which needs an upgrade to Windows 7. It would take nothing short of months to test, integrate and install the new OS onto all the 50,000 desktops; not to mention the workforce required to support any future OS issues, post-implementation. What if the OS is made to disappear from all the above desktops, hosted in the data centre, and an image of the same made available to each of the desktop users? Further patches and updates would be facilitated from the single centralized image. And the same system hardware would be more than smart to support the new OS. Any desktop user would say, ‘wow’! 

Disaster recovery and Data loss mitigation

We’re fast moving towards a distributed workforce model. One efficient way to ensure data protection in this scenario is to control it centrally. In the VDI environment, all user and customer data is hosted in the data center, leading to faster data recovery and lesser service downtime. Also – in the event of temporary service disruption, support staff need not rush to desktop users. 

Users’ data protection

Think of systems whose access needs to be controlled and audited periodically; or whose data are too sensitive and confidential to move out of the data center. That is easily facilitated by VDI with authentication logs that track which user accesses which applications at what point in time. VDI beats the traditional desktop environment thumbs down in this regard.

Field workers

How often is it that you find salespersons collecting data from you and then rushing back to their offices to update the same on their internal applications? Even laptops don’t always save them as they have to face data loss, system crash and other local problems. VDI says, they don’t need fancy devices to work on, while they are in the ‘field’; instead provide them with the basic connectivity that would enable them to work seamlessly anytime anywhere.

Fast organizational growth

If yours is a fast-growing organization, chances are you see new employees getting onboarded quite often. Imagine a workplace that equips them with lower-cost thin clients or re-used legacy endpoints instead of fully loaded PCs. Such re-used endpoints may not have the capability to run the latest OS or new applications. By making new employees work on such systems, you may compromise on the ‘look’, but isn’t ‘less’ more beautiful at times than ‘more’, especially when your capability with lesser resources scales up manifold? 

In the end, users from across business lines and geographies may share the same hosting environment, but they would work on their designated profiles. And they care not to poke into others’ domains or profiles.

Someone rightly said, sharing is caring. 
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